Physicians Refer a Patient
Referral Process: Central Intake Model
The orthopaedic surgeons at Richmond Orthopaedic & Sports Medicine are committed to improving patient access and to decreasing consultation wait times for both surgical and non-surgical patients.
Patient referrals can be directed to the “First Available Physician”, where the patient will be centrally triaged to see the most appropriate orthopaedic surgeon for the patient’s condition. Alternatively, the patient and their referring provider can choose which orthopaedic surgeon they would like to see and will be placed on that specialist’s consultation wait list.
FIRST AVAILABLE ORTHOPAEDIC PHYSICIAN
Dr. Erik Calvert: Foot/Ankle reconstruction, Knee arthroscopy, ACL, Knee arthroplasty, Trauma
Dr. James Douglas: Shoulder, Knee (excluding arthroplasty), Sports Injuries, Trauma
Dr. Mark Gatha: Sports injury, Adult Hip and Knee Arthroplasty (including Partial Knee), Trauma
Dr. Chad Johnson: Adult Hip & Knee Arthroplasty including partial knee, Knee Arthroscopy, Trauma
Dr Richard Kendall: Adult Hip & Knee Arthroplasty (including Partial knee), Knee arthroscopy, Trauma
Dr. Fay Leung: Shoulder, Hip arthroscopy, Knee (excluding arthroplasty), Trauma
Dr. Thomas Lu: Adult Hip & Knee Arthroplasty, Knee arthroscopy, Upper extremity, Trauma
Dr. Kristen Taunton: Non-operative Orthopaedics- shoulder, knee, hip, sports injury
Dr. Kenneth Hughes: Non-operative Orthopaedics- Adult hip & knee osteoarthritis; shoulder, knee, foot
What You Can Expect:
- Efficiency – faster referral processing, and shorter wait times along with timely communication back to the referring office and the patient.
- Appropriateness – the right patients are seen by the right specialist.
- Satisfaction – for patients, referring physicians, and clinic staff due to streamlined processes and better communication.
